Thank you for choosing SimonMed for your medical imaging needs.

Please select the date of when you had your SimonMed scan to pay your bill securely online below.

Here at SimonMed, we are always looking for ways to make the patient experience better.
As a way to serve our patients, we have moved to a new payment platform system as of October 2022.
Please look at the invoice you received to see date of scan to determine which link to select above.

Billing Questions?

If you have completed an exam and have questions regarding billing, insurance, services, etc., please call to speak with a Customer Service Representative.

Was your exam On or After October 1, 2022? If so, you will need to contact Change Healthcare:

Toll Free Number: 1-888-976-7781 Hours of operation: 8:30 AM – 8:00 PM EST

Email at [email protected]

  • All email inquiries will be reviewed by a customer service representative and responded to within 1 business day.
  • Please provide the following information when emailing us:
    • First and last name of the patient
    • Patient account number
    • Provide a summary of reason for contact

Was your exam On or BEFORE September 30, 2022? If so, you will need to contact Zotec Patient Customer Service:

Toll Free Number: 1-888-685-3907 Hours of operation 8:00AM-6:00PM

Email at [email protected]

  • All email inquiries will be reviewed by a customer service representative and responded to within 1-2 business days.
    • First and last name of the patient
    • Patient account number
    • Patient DOS
    • Contact Information
    • Request