Thank you for choosing SimonMed for your medical imaging needs.

Please select the date of when you had your SimonMed scan to pay your bill securely online below.

At SimonMed, we are always looking for ways to make the patient experience better.
As a way to serve our patients, we have moved to a new payment platform system as of October 2022.
Please look at the invoice you received to see date of service to determine which link to select above.

Billing Questions?

If you have completed an exam and have questions regarding billing, insurance, services, etc., please contact us by following the guide below:

Was your exam ON or AFTER October 1, 2022? 

If so, please contact Change Healthcare:

For information on a Claim Status or to Verify an Account Balance use our online chat service.  Click on “Chat with us…” at the bottom of this page.

For all other inquiries call our Toll Free Number: 1-888-976-7781

Hours of operation: 8:30 AM – 8:00 PM EST M-F

OR

Email us at: [email protected]

  • All email inquiries will be reviewed by a customer service representative and responded to within 1 business day
  • Please provide the following information when emailing us:
    • First and last name of the patient
    • Patient account number
    • Provide a summary of the reason for the inquiry

Was your exam ON or BEFORE September 30, 2022?

If so, please contact:

Patient Guarantor contact number: 888-280-1238

Email address: [email protected]

  • All email inquiries will be reviewed by a customer service representative and responded to within 1-2 business days.
  • Please provide the following information when emailing us:
    • First and last name of the patient
    • Patient account number
    • Date of service
    • Contact Information
    • A summary of the reason for the inquiry